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Data science & AI

Advanced analytics in IT

Conducting a deep dive analysis to achieve a substantial reduction of IT costs at an international industrial technical service provider.

Project content

  • Defining objectives, scope and deliverables
  • Providing and extracting all IT-relevant data (costs, projects, change requests, issues, tickets, etc.)
  • Preparing the data and building the data pipeline (Medallion architecture)
  • Analysing and modelling the data – exploratory data and cost analysis from the perspective of IT operations and IT projects
  • Identifying cost drivers, re-evaluating project priorities
  • Preparing the results in BI dashboards (Power BI)
  • Interpreting and aligning the analysis results
  • Simulating target costs for various service assignments and target operating models for IT
  • Evaluating the options and determining the target variant
  • Deriving key directions and measures for implementing the target variant

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