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FMCG - Digitalisation - IT management

IT strategy and organisation

Developing and implementing IT strategy for a European retailer/wholesaler

Project content

  • Performing IT assessment for the entire group
  • Developing future IT strategy based on group strategy
  • Evaluating solutions for the organisation (processes and structure based on ITIL) and operational concept
  • Positioning group IT as an internal service provider
  • Defining and implementing models for service level agreements and internal cost charging

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